Favorites allow you to bookmark websites so you can access them without having to search or type in a web address. Access your Favorite Places by clicking the Favorites button in the upper right-hand corner of Desktop Gold.
Official bookmarks added by AOL cannot be edited, moved, deleted, and can be found in blue folders located at the top of your Favorites window. These Favorite items include links to AOL services and popular products such as AOL Tech Fortress, DataMask, and Complete by AOL among others.
Save a Favorite Place
1. Go to the site you want to make a Favorite.
2. In the upper-right corner of the window, click the
heart icon.
3. Click
Add to Favorites4. Click a folder to store it in.
Organize your Favorites list
Organize your Favorite Places by creating folders and grouping them in to the folders.
Create a new folder in your Favorite Places
1. Click the
Favorite Places button.
2. Click
New.
3. Select
New Folder.
4. Enter the New Folder's name | Click
OK.
Edit a Favorite's folder's name
1. Click the
Favorite Places button.
2. Select the folder that you want to edit.
3. Click
Edit.
4. Enter a new name for the folder.
5. Click
Enter.Move an item to a different Favorites folder
1. Click the
Favorite Places button.
2. Open the folder that contains the Favorite you want to move.
3. Click and drag the favorites heart icon
to the desired folder.
Delete a Favorite Place in your list
To delete multiple Favorites at once, hold down the Ctrl key and click the bookmarks you want to delete.
1. Click the
Favorite Places button.
2. Click the folder or Favorite Place that you want to delete.
3. Click
Delete.
4. Click
Yes when prompted to confirm the action.
Make a backup copy of your Favorites
1. Open the Favorite Places window.
2. Click Manage at the bottom of the window.
3. Under "Save My Favorite Places as a Favorites File on my Computer," click Save.
4. Navigate to the place where you wish to save the file, and click Save.
Search for a Favorite Place in your list
If you can't find a Favorite place, search for it in your Favorite Places list.
1. Click the
Favorite Places button.
2. Enter the name of the Favorite Place in to Quick Find. Results will auto-populate as you type.
3. Double-click a result.
My Favorite Places are missing from my list
Your Favorite Places are automatically synchronized between your AOL Desktop client and the AOL servers. This means that your Favorites automatically go with you to any AOL Desktop client you use. If you're unable to see your Favorites, check your connectivity, webmail, or reinstall AOL Desktop Gold.
1.
Check connectivity - Check that you're connected to the internet with your broadband connection by trying to access a few websites. If you're able to access the websites, you're connected to the internet. If you have issues accessing websites, then you may have an issue with your broadband connection. Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you're still unable to connect, please contact your broadband provider for assistance.
2.
Check the Webmail - If your internet connection works as intended, sign in with your username and password. Once signed in, check your Favorite Places. If you see your contacts here, sign out of AOL Desktop Gold and sign back in. If the problems persist, refer to the solution below.
3.
Uninstall and reinstall AOL Desktop Gold - Review our help article to uninstall and reinstall AOL Desktop Gold.
Edit a Favorite Place's name or web address
1. Click the
Favorite Places button.
2. Select the item that you want to change.
3. Click
Edit.
4. Enter a new name for the Favorite Place and/or update its Address.
5. Click
OK.
Replace or add to your Favorites from another Username or backup
You can also transfer or share your Favorites list with another AOL user.
1. Open the Favorite Places window.
2. Click Manage.
3. Select one of the following:
- Replace: Use this to replace your current Favorites with your backup copy or Favorites from your other Username.
- Append: Use this option to add to your existing list with your backup copy or Favorites from your other Username.
4. Navigate to the Favorites file that you saved, click the file to highlight it, and then click Open.
5. Close the Favorite Places window.
